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Delivery & Returns
Unless otherwise specified we will use a Royal Mail International Tracked Delivery service to dispatch your order. Once your order is dispatched you will receive an email with a tracking number. You are able to track your order at https://www.royalmail.com/track-your-item
European orders are sent using Royal Mail International Tracked Delivery. These items are usually delivered within 3-7 working days of dispatch.
We have set tiers for postage prices depending on the size and weight of your order from us. Shipping costs are calculated and displayed at the checkout stage.
Santa Cruz, Juliana Bicycles and other bikes & frames are shipped to most European countries free of charge. Shipping charges are calculated at checkout, so please add products to your cart to see what shipping charges will be applied to your order.
For full details of our returns policy, follow this link.